Get sparkling testimonials and social proof to attract new clients

Welcome to TOOT Services Ltd
I hope you enjoyed the video!

What next? You choose…..

  • Join me, every Friday, online to Connect and Celebrate – register below on Zoom and remember to ‘add’ to your calendar
  • Download my *free* guide
  • Book your place at my in-person workshop (Northampton)
  • Attend the online webinars, *free* to find out more

Your brilliant business deserves to SHINE!

You’re a coach, mentor, service provider making a real, positive difference in people’s lives

You struggle to capture the difference your work makes to clients

You need SPARKLING testimonials (like, yesterday!)

You're too busy to follow up clients who said they would give you feedback

You want honest views so you can improve your service and celebrate what works well

Hi, I'm Shehnaaz!

T.O.O.T. founder

It’s time to TOOT your own horn and Tell Others Out There!
I’ve met many coaches, mentors and service providers who are making a really positive difference in people’s lives and yet, they are not capturing and sharing these impact stories. I’ve been listening, recording and sharing stories from clients since 2003. My background is as an impact and evaluation specialist working in the UK charity sector. This is where I have honed the art of client listening, become an expert in designing questionnaires, carrying out interviews, analysing client data and telling people’s stories of their experience of services they receive. I train people in the art and science of gathering impact data. When I carry out independent evaluations I ask the questions that my clients want to ask their clients. This means that I have a professional distance from the work and people feel free to share their honest feedback. I am keen to help you capture ALL the data that you can from your clients so you can learn, improve and share your success stories as testimonials to entice future clients. Together we can design questions, I can ask them, collect the data and bring it back to you to use OR I can train you to do this yourself. Either way, TOOT services is all about helping your brilliant business to shine!

Shehnaaz Latif

T.O.O.T.'s Testimonial Gathering Packages

  • Take the first step
  • 97 £
    • a free guide
    • a video (15min watch) where I talk through the 7 steps to sparkling testimonials 
    • a worksheet to do alongside the video
    • a 30 minute call.
    • review of your feedback questionnaire OR design for a new one
  • Do it yourself
  • 397 £
    • a free guide 
    • a ticket to my *live* 2hour, 7 steps to sparkling testimonials workshop (retails at £247)
    • a questionnaire checklist to help you design or review your client feedback questionnaire 
    • an audit of the questions you currently ask your clients or plan to ask them on feedback forms/testimonial request 
    • Bonus: 60mins call
  • Done for you
  • 997 £
    • an initial testimonial gathering discovery call (60mins) so we can go through what you want to find out from clients
    • a bespoke set of questions for me to ask your clients via online/phone interviews to gather their testimonials
    • 5 client interviews carried out and written up into short testimonials
    • an audit of the questions you currently ask your clients or plan to ask them on feedback forms/testimonial requests with suggested revisions 
    • a ticket to my *live* 2hour, 7 steps to sparkling testimonials workshop (retails at £247) for you or your VA if you or your VA want to learn how to do this for yourselves in future
    • a follow up call where I will share the testimonials I have gathered for you and you/your VA can ask any questions
    • Bonus: one video testimonial.

We know what we’re doing!

Client listening, analysing data and writing stories that demonstrate the impact and transformative results is what we have years of experience in!


Years listening to clients through interviews and group discussions


Years creating easy-to-use questionnaires, analysing data and writing reports


Of individuals trained and supported


TOOT clients (and counting!)

Happy client

"Having attended the workshop, my eyes have been open to what I really want and need to do to obtain valuable, sparkling testimonials. Not only did it make me think about how to gather these testimonials but also what they mean to me, why they are important. I couldn't recommend this workshop enough with Shehnaaz who will really support you to think about your testimonials, so many golden nuggets that can really make a difference to your self worth and the business you provide."

Happy client

"This workshop is essential for understanding the importance of sparkling testimonials for your business and how to make your testimonials reflect your values and the values you."

Happy client

"You will get real aha moments during the session. Something that you can use immediately."

Happy client

"Shehnaaz has great energy and has reignited my interest in measuring impact. Now that I'm a coach I'm excited to work with her to create a framework to measure the change that I would like my coaching programme to have for my clients."

Happy client

"This is such a fabulous service, delivered to a high standard that aligns with my own, and one that I will be using for many years to come."

Happy client

"We think that testimonials are something external. I would say that this isn't the case. The client is giving us a testimonial, yes, but we are very much connected to and involved in the process as we have an opportunity to design and guide to ensure that we get the information that we want but also that the client is having the experience that we want them to have."

Happy client

Shehnaaz's unique 7 step approach will make you think beyond simply gaining testimonials to promote your services. You will learn how to get sparkling testimonials that speak to your potential clients, your team and yourself as the business owner. This is a truly insightful workshop that delivers far more than the title suggests.

Our Values:


We pride ourselves on bringing you our best work. This means clear thinking, focussed actions and open communication.


We have a framework within which we carry out our work while also making sure that we respond to your needs as best we can. That might mean amending timelines or changing our approach according to what will work best for you and for us.


Our seven steps are tried and tested so we will bring this expertise to you. You are the expert in your business so you can do the reality check! Bringing our expertise together will yield the best results.

as featured in Brand You magazine (Feb 2022)


Everlead Theme.

457 BigBlue Street, NY 10013
(315) 5512-2579

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